Conducting the Investigation: Tools to Help Identify the Causes and Contributors
Wednesday, May 8, 2024, 11:10 AM - 12:15 PM
- Flow charting, process mapping
- Fishbone/cause-effect diagrams
- Fault trees
- Effect diagrams
- Timelines/chronologies
- Five whys
- Visualizations — Activity: Developing observational skills
- Change analysis
- Events and causal factors charting and analysis
- Activity: Small group work — How would you approach this situation?